Sweets By Design

A Creative Sweet Boutique

Delivery Policy

Delivery is available for all purchases with a minimum order.

Deliveries within the GTA and Toronto range from $10 and up. The delivery fee will be assessed when placing your order.

Any unsuccessful delivery attempts (i.e. recipient not home to receive order) will result in the product being returned. Any subsequent delivery attempts will result in another delivery charge.

Customer Policy

To confirm your order, we require a 50% deposit. Deposits are refundable up to 4 weeks prior to your event (minus 20% administration fee). If your deposit was made less than 4 weeks prior to your event, it is non-refundable.

Due to the high amount of labor involved in creating custom sweets, we are unable to accept cancellations seven days prior to the event.

Final payments for custom orders are due on the Monday prior to the event and are non-refundable.

Once an order has been either picked up or delivered in good condition, we are no longer responsible for damages done due to improper storage, transportation, or otherwise. When picking up your order, please ensure your vehicle is air conditioned and there is a large, FLAT area available for transport.

Custom cakes should be kept at room temperature for a minimum of 1-2hours before serving. Larger cakes may require more time. Hot, humid temperatures will reduce this time significantly.

If your cake is being eaten immediately following pick-up or delivery, please let us know and we will take your cake out of our fridge a few hours before.