To confirm your order, we require a 50% deposit. Deposits are refundable up to 4
weeks prior to your event (minus 20% administration fee). If your deposit was made less than 4 weeks prior to your event, it is non-refundable. Due to the high amount of labor involved in creating custom cookies, we are unable to accept cancellations two weeks prior to the event.
Final payments for custom orders are due on the Monday prior to the pickup and are non-refundable.
Once an order has been either picked up or delivered in good condition, we are no longer responsible for damages done due to improper storage, transportation, or otherwise. When picking up your order, please ensure your vehicle is air conditioned and there is a large, FLAT area available for transport.
We are typically booked 3-4 weeks in advance, please inquiry for availability. Two dozen minimum applies to cookie orders.
Cookie: Butter, sugar, eggs, vanilla, salt, flour
Icing: icing sugar, meringue powder, vanilla, salt
Our cookies do not contain nuts, however, they are made on equipment that MAY come into contact with products containing nuts or processed in facilities where nuts are present.